Don’t Guess.
Know. Fast.

Understand what your customers are looking for like never before with custom insights and recommendations for your eCommerce store.

User behaviour

Technology performance

Competitor analysis

Trusted by Hundreds of Companies Across Australia

What You’ll Learn in the Lab

What your customers are (and aren’t!) doing

Through heatmaps, conversion analysis, user journeys and more, we give you a three-dimensional scan of your customers, helping you know exactly what they’re doing on your site.

Why they’re doing it

Action is one thing; intent is entirely another. eComlab helps you understand why users bounce, abandon carts and click off before viewing products.

What your competitors are doing

It’s not just you out there – know what your competitors are doing (right and wrong) with dynamic benchmarks that help you lead the pack, not trail behind.

What you could be doing better

Did you know a one-second delay in page load can drop conversions by 7%? We do, and now you do too. eComlab serves you insights like this tailored to your site every day, helping you keep yours in top condition.

How you can do it

We don’t just tell you what needs doing, but how to do it. eComlab will intelligently recommend A/B testing, backend upgrades and more based on industry best practice, so every problem has a solution. And if you’re not comfortable doing it yourself, we can connect you with a specialist to help you implement it.

Case Studies

eComlab showed us how that 98% of users were not adding their products to the cart and the steps we could take to fix it.

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eComlab showed us how we could match our in store retail success with our online experience for customers. 

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eComlab showed us how we could increase user engagement, average order value, and optimise our cart journey for a better shopping experience. 

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Simply a Better Website

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“eComlab’s results speak for themselves. They were able to dramatically increase the number of sales, average order value and customer lifetime value for a number of our eCommerce clients.”

Michelle Aznavorian
CEO & Founder of MISHA


Make Your Website Truly Smart

No more digging through analytics or confusing how-tos – know your website is always the best it can be with eComlab. Find out how today.

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